Refund Policy

APPLICATION FEE

The application fee is only payable after you have reviewed the Big Review TV video and therefore the content has been accepted by yourself. As such, other than provided for under Australian Consumer Law, refunds are not offered for change of mind purchases.

LICENCE FEES

You may licence the video content of a professionally filmed, edited and presented video by paying the monthly or annual fees due according to the prices and terms listed on this website.

The billing cycle begins on the day that the video is delivered to the Customer, and is due on that day each month or year thereafter, based on the Service Contract plan selected.

Big Review TV Services are contracted for an initial period of 24 months and are non-refundable for the Membership purchased. Upon any termination by the customer, Big Review TV does not provide refunds or credits for the remaining period of the Service Contract other than as provided under Australian Consumer Law. Big Review TV reserves the right to modify its pricing and terms at any time, and such changes or modifications will be posted on the website and effective immediately upon the next renewal, or upgrade or downgrade of the Services with and/or without notice to customers.